Privacy and Terms
Leeds+ ("us","we","our") is a trading name of Story+ Limited, registered in England and Wales with company number 13237009. This page outlines how we deal with any information we may collect on this website belonging to website users ("you","your"), as well as the Terms & Conditions of your use of our online platforms, and your engagement in any competitions or other promotions we may be running through any of our platforms - including our presence across social media.
If anything on this page isn't clear, or you'd like more information, please feel free to reach out to us at any time via email or post using the following addresses:
Postal: Story+ Limited, Clockwise Leeds, Yorkshire House, Greek Street, Leeds, LS1 5SH
What we collect and why:
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; computer and connection information and any information you enter into our website or other online or social media platform (including but not limited to your name, email address and any message entered into our "Contact Leeds+" form).
We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, video views, content engagement and methods used to browse away from the page. We also collect personally identifiable information (including name, email, and any communications) where given to us by you; including any comments or feedback.
We collect such non-personal and personal Information for the following purposes:
To provide and operate the basic services contained on the Leeds+ website, including but not limited to video playback tools, and contact forms.
To provide you with a simple and secure to contact Leeds+ and engage with Leeds+ content.
To be able to contact you with general or personalized messages, notices or promotional information.
To create aggregated statistical data and other aggregated and/or inferred non-personal Information, which we or our business partners may use to provide and improve our respective services;
To comply with any applicable laws and regulations.
How we store the information:
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to provide our content, products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
Communicating with you:
We may contact you to notify you regarding your engagement with our content or services, to answer a query, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce applicable national laws and any other agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
Cookies and other tracking tools:
You can find out more about cookies and how they're used across the web at All About Cookies. The following links explain how to access cookie settings in various browsers:
Find out more about Facebook's cookies and other storage technologies here.
Find out more about Twitter's cookies and similar technologies here.
Contacting us and withdrawing consent:
If you would like to access, correct, amend or delete any personal information we hold about you, or if you don’t want us to process your data anymore, please contact us at firstname.lastname@example.org or via post to Story+ Limited, Clockwise Leeds, Yorkshire House, Greek Street, Leeds, LS1 5SH.
Terms & Conditions
All content and material contained on this website and within posts on Leeds+ social media platforms belongs to, or has been obtained and appropriately licensed by, Story+ Limited. The content is protected by copyright laws globally and may not be copied, reproduced, downloaded or distributed online or offline in any way without prior written consent. We will not be held liable if any online content produced by us, on this website or otherwise, is at any time unavailable.
Comments, queries or concerns regarding editorial content published on our platforms, including social media, should be directed to email@example.com and if requiring urgent attention be clearly labelled as so.
Safety and Security:
You must not attempt to gain unauthorised access to this website, knowingly introduce viruses, trojans, worms or other malicious or harmful material to it, or attempt to attack it in any other way such as via a denial-of-service attack or a distributed denial-of-service attack.
We will not be held liable for any loss or damage caused by any unauthorised use of this site or other technologically harmful material that may infect your computer or network due to your use of this website.
This site contains links and embedded content from other websites provided by independent third parties. Where possible, we may it clear to you that such links are being made. We will not be held responsible for the availability, content or safety of such third party sites.
Advertising, Partnerships and Sponsorships:
We work with partners and advertisers across this website and our platforms on social media. Where a partnership, paid-for promotion, sponsorship or advertising arrangement is in place, we'll make it clear to you accordingly, and in-line with platform-specific policies requiring us to do so.
Our commercial partners, advertisers and sponsors are responsible for the content and accuracy of any such advertising, sponsorship, promotion or other paid-for or partnership material, and its compliance with applicable law and regulation. Story+ Limited will not be responsible for any error, omission or inaccuracy in any such material.
Promotions and Competitions:
The general terms in this section apply to all competitions, prize draws or other promotion (henceforth "competition") which we may run on our website, social media platforms or otherwise. Please note that each competition will have its own specific rules, entry requirements and instructions and may be published on this website, our social media platforms, or our partners' websites or social media platforms. If any such specific rules conflict with these general terms, the specific rules will prevail.
Any failure to comply with the terms in this section, and the terms, conditions, rules, requirements or instructions pertaining to individual competitions (henceforth "specific rules"), may result in your disqualification, at our discretion, after which point we reserve the right to select another entrant, winner or withdraw the prize as applicable.
In-line with our commitment to transparency outlined above (see Advertising, Partnerships and Sponsors), we will make clear to you any commercial arrangement or payment that results in our ability to run a competition.
Entering a Competition:
Each competition will be open to individuals aged 18 or over (at the time they enter the competition) who are UK residents and based in the UK at the time of entering the competition. Our employees, agencies, partners, licensees, freelancers, contractors and their immediate family members or households, and anyone else professionally involved with the respective competition, are excluded from entering ("excluded individuals").
You must follow the entry instructions outlined in the specific rules of the competition - usually found in the social media post or image associated with the competition. We accept no responsibility for entries which are incorrectly spelled, ineligible or corrupt, or for entries that haven't reached us properly for any reason - such as network error, third party platform faults or technical problems. Entries received after the closing time will not be accepted.
When entering a competition you must provide us with your full, real name. Where your entry is via social media and you don't provide us with your full name, we will use the name associated with the social media account from which you entered the competition (by commenting, sharing, liking or otherwise engaging with the post/s as required by the specific rules). If you do not want your real name to be disclosed publicly, please contact us using the methods outlined at the top of this page in advance.
Unless specified in the specific rules, you can only enter our competitions once. You may not enter a competition if you have been given the answer/s or other relevant information linked to the competition, directly or indirectly by any excluded individual.
Use of your entry:
By entering a competition or submitting content or information to us in relation to a competition, or if you mention us directly in any social media content in connection with the competition, you agree that we and our partners can share, re-post and otherwise publicise that entry in whole or in part without any accompanying comments or information. We may publish your name, approximate location and other details in connection with the competition at any time.
Winning a Competition:
Unless otherwise specified in the specific rules, there will only be one competition winner selected at random via an automated process.
If you win a competition, we will contact you within 28 days of the closing date. Unless otherwise specified (or dictated by the date or availability of any prize), you will need to respond to us within 28 days and follow the instructions provided to you to claim your prize. We may require proof of ID, age and address. Once you've provided us with this information, and any other details necessary for us to provide you with the prize as described, we will send you the prize by appropriate means (electronically or physically) within 28 days.
The prize or prizes will be described in the specific rules. Any imagery used to accompany these descriptions is for illustrative purposes only and some details may vary. Anything that is not expressly included in the prize description in the specific rules is not included as part of the prize. Examples include, but are not limited to, transport, meals, refreshments, accommodation and insurance. Where a competition prize involves an event, you acknowledge that it is subject to the terms and conditions of the venue, promoter, ticket operator or event controller and you must comply with any additional terms and conditions of attendance, including but not limited to event-specific instructions and health and safety requirements.
We will not be liable for any prizes which are lost, damaged or destroyed (electronically or physically) in transit. Whilst we and our partners try to provide competition prizes as described and in a timely way, we cannot guarantee that prizes will be exactly as described. Occasionally, circumstances beyond our reasonable control might make it difficult or impossible to provide the prize as described, or at all. If we and our partner/s consider it possible and appropriate, an alternative prize or prizes might be provided at our sole discretion. The prize cannot be used in conjunction with other offers, competitions or prizes.
Unless otherwise specified in the competition specific rules, you may not win more than one prize per competition. We reserve the right to withhold or reclaim any additional prize.
Each prize is subject to availability and no cash equivalent is available. Prizes are non-transferable and non-refundable. Where prizes are time-specific (such as entry tickets for events, holidays or days out) they must be taken on the dates specified by us. You will not be entitled to receive a prize which, for any reason, you would be prohibited by law from purchasing, using, owning or possessing. Any tax or other charge payable in conjunction with the prize will be your sole responsibility. If this is of concern you should speak to a financial advisor.
Data Protection (Competitions):
Your personal data and the personal data of any nominated guests or companions that you provide to us will be collected and processed by us and any partners named in the specific rules, and if applicable our service providers and suppliers, in order to run and fulfill the competition as described here and in the specific rules. Your personal data may also be disclosed to governmental or regulatory bodies at their reasonable request, for example, in order to prevent, investigate or detect crime or fraudulent behaviour. If you are required to submit a guest's personal data to us in order to enter a competition, or claim a prize, you must ensure that your guest has given you consent to provide us with their personal data, which will be dealt with in the same way as yours.
Your entry and participation in any competition and/or prize is at your own risk. If the competition or prize requires you to undertake any physical activity, please ensure, before entering the competition, that you are in good health. If you have a disability, please make this clear to us when you claim any prize, so we can work with you and our partners to try to make any such reasonable adjustments as are practical and within our control, based on the circumstances, to ensure you can enjoy the prize to the fullest extent.
We cannot guarantee that the services or systems for entering any competition will be free from omissions or errors. We make no representation, warranty or guarantee in relation to prizes provided and, subject to the provisions set out on this page and statutory rights which cannot lawfully be waived, we will have no liability to you in relation to any prize, its value, perceived value, fitness for purpose, or otherwise.
We reserve the right to withdraw or amend any competition, prize or terms if we consider it necessary or appropriate to do so for reasons beyond our reasonable control, or if there has been an error or omission in the marketing or availability of the competition or prize. These competition terms, including any specific terms in any given competition, represent the entire agreement between you and us in relation to the competition and the prize. The invalidity, illegality, or unenforceability of the whole or any part of these terms does not affect the remainder of the terms, which will remain in full effect. The terms do not create any right or benefit enforceable on any third party.
Any queries related to any competition on any of the Leeds+ or Story+ Limited platforms, should be directed via email to firstname.lastname@example.org or via the postal address available at the top of this page.